To ensure you can use the services and information on this website with confidence, we present the following Return, Exchange, and Refund Policy to safeguard your rights. Please carefully read the content below:

Return Policy

This policy is valid for 7 days. If more than 7 days have passed since your purchase, we regret that we cannot offer returns or exchanges.

To qualify for a return or exchange, the item must be unused and in the same condition as when it was received. Only items that pass inspection will be processed for return or exchange.

Additionally, returned or exchanged items must be in their original packaging, including any free gifts, accessories, etc.

The following items are non-returnable:

• Items specifically marked as non-returnable

• Discounted items

Refund Policy

Once we receive and inspect the returned item, we will notify you via the email you registered with to confirm that we have received your returned item. You will also be notified if the refund has been approved or denied.

If the refund is approved, we will process your refund and automatically return the funds to your credit card or original payment method within a certain number of days.

Refund Delays or Loss

If you have not received your refund, please first check your bank account again.

Then, contact your credit card company, as it may take some time before the refund officially posts.

Next, please contact your bank, as it may take some processing time for the refund to appear in your account.

If you have completed all of these steps but still have not received your refund, please join our official LINE account and provide the necessary information to our customer service representative for assistance.

Discounted Items

Discounted items, due to time-limited or exclusive discounts, are not eligible for return or refund.

Exchange Policy

We only provide exchanges in cases of defective or damaged products.

If you need an exchange for the same item, please join our official LINE account and provide the necessary details to our customer service representative for assistance.

When returning or exchanging items for reasons other than defects, you will be responsible for the shipping costs. Shipping fees are not included in the refund. If you receive a refund, the shipping costs will be deducted from the amount.

Depending on your location, the time it takes for you to receive an exchanged product may vary.

Please use a traceable shipping service or purchase shipping insurance when returning items to ensure that we receive the returned items safely.