Overseas Buyer Shopping Guidelines, To ensure a smooth shopping experience, please carefully review the following important information.


Confirm Your Phone Model and Type

  • Please make sure that the selected phone model matches your device to avoid compatibility issues.

  • Returns and exchanges are not available after purchase, so please double-check the specifications before placing an order.

Shipping Address and Delivery Information

  • Please ensure that the shipping address is complete and accurate, including the postal code, to avoid delivery issues.

  • If the delivery fails due to an incorrect address, the buyer will be responsible for any additional shipping fees.

Special Notice for Korean Buyers: Personal Customs Clearance Code (PCCC)

  • According to Korean customs regulations, imported personal items require a Personal Customs Clearance Code (PCCC).

  • If the PCCC is not provided, the package may not clear customs, leading to delays or returns.

  • Please provide your PCCC via message or order notes after placing your order to facilitate shipping.

Customs Duties and Import Taxes

  • Customs duties and import taxes vary by country, and buyers are responsible for any applicable fees.

  • If the package is refused due to customs charges, refunds will not be provided. Please check your country’s import policies before purchasing.

Shipping Time and Tracking

  • International shipping times vary depending on the shipping method and destination, typically taking 5-20 business days.

  • Customs inspections may cause delays, so please be patient.

  • A tracking number will be provided after your order is confirmed so you can monitor the shipping progress.

Return and Exchange Policy

  • Due to high international shipping costs, returns and exchanges are not accepted for non-defective products. Thank you for your understanding.

  • If you receive a defective item, please contact customer service within 48 hours of receipt and provide photos. We will assist you with the issue.

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