Please make sure that the selected phone model matches your device to avoid compatibility issues.
Returns and exchanges are not available after purchase, so please double-check the specifications before placing an order.
Please ensure that the shipping address is complete and accurate, including the postal code, to avoid delivery issues.
If the delivery fails due to an incorrect address, the buyer will be responsible for any additional shipping fees.
According to Korean customs regulations, imported personal items require a Personal Customs Clearance Code (PCCC).
If the PCCC is not provided, the package may not clear customs, leading to delays or returns.
Please provide your PCCC via message or order notes after placing your order to facilitate shipping.
Customs duties and import taxes vary by country, and buyers are responsible for any applicable fees.
If the package is refused due to customs charges, refunds will not be provided. Please check your country’s import policies before purchasing.
International shipping times vary depending on the shipping method and destination, typically taking 5-20 business days.
Customs inspections may cause delays, so please be patient.
A tracking number will be provided after your order is confirmed so you can monitor the shipping progress.
Due to high international shipping costs, returns and exchanges are not accepted for non-defective products. Thank you for your understanding.
If you receive a defective item, please contact customer service within 48 hours of receipt and provide photos. We will assist you with the issue.